Frequently Asked Questions
If you can’t find the answer to your question below, then please send us a message. Thank you!
1. What is shipping like?
- What are shipping costs?
Shipping is flat rate of $8.35* (this rate may change; check the shopping cart for updated cost) for shipments in the USA. The size/weight/cost of your purchase will not affect your shipping costs in any way. I usually ship via USPS either through priority or first class.
*VIPs get one free shipping voucher per month. Find out more at peonygardengraphics.com/vip
- When will my package arrive?
You can expect your package to be delivered within 4-6 business days of ordering for domestic shipments.
- Is international shipping available?
Yes, but I handle each order individually to ensure we can choose the shipping options that will work best for you. If you’re interested in placing an international order, please email me the items, quantities, and shipping location to email@example.com and I can work up a shipping estimate for you.
- What if I live locally, in Cincinnati, Ohio?
You are welcome to arrange a pick up. If you choose this option, contact me at firstname.lastname@example.org and I’ll refund your shipping costs after the sale.
2. Are your products and designs only for members of the Mary Kay independent sales force?
Yes and no. Many of the printed products and downloads in our shop are useful for just about anyone. Go-give and VIP downloads, however, are geared mostly towards the MK sales force. If you’re not in MK, you are welcome here and I’d be happy to show you the types of products that could help you. Reach out to me!
3. Are there any discount codes?
There are four discounts that are ongoing, but not every purchase will qualify;
- The BYOB (Build Your Own Bundle) is an automatic discount that makes every 5th qualified item free (buy 4, get the 5th free). This discount can repeat in multiples of 5, so order 10 and pay for only 8, order 15 and only pay for 12. Items that qualify for this bundle offer are at peonygardengraphics.com/product-category/type/byob/ No coupon code is required.
- VIPs** automatically receive a 50% discount on any and all downloads. No coupon code is required.
- VIPs** automatically receive special pricing on most physical products in the shop. No coupon code is required.
- VIPs** receive free shipping monthly, but this discount is NOT automatic. VIPs must use a special coupon code that is emailed to the VIP every month. These codes are non-transferrable and work one time only.
**You must be a VIP to qualify and be signed in under your VIP account for these codes to work. Find out more about the VIP program at peonygardengraphics.com/vip
Any other discounts would be part of temporary promotions that are subject to change. Stay up-to-date on promotions by following our Facebook page!
4. Do you do custom designs?
Yes, but on a VERY limited basis. Design requests are discussed and priced on an individual basis and may be subject to a waiting list. VIPs get first priority when it comes to design requests. Email me the details of your idea to email@example.com.
5. Are you a Mary Kay consultant?
Yes, I am! At my highest I was a team leader, but I currently service and maintain a loyal customer base and order my own products at a discount. I’m a part of the Relentless Rhoades Unit, in the Lauchlan National area, in the diamond seminar.